ABOUT US
Our mission at HUMAN FIRST is to raise the standard of disability support in Ballarat and beyond for the people we serve.
At Human First, our mission is to deliver person-centred support that empowers participants to live with independence, confidence, and purpose. Every day, we work alongside individuals and their families to provide consistent, compassionate care built on trust, respect, and understanding. We’re committed to continuous learning and professional growth, ensuring our team is always developing new skills and upholding the highest standards of support within our community.
HUMAN FIRST began with a single opportunity that changed everything.
While working as a personal trainer in Ballarat, I was asked to train someone living with a disability. What started as fitness sessions quickly became something more. Supporting them through everyday challenges, celebrating wins, and building a genuine connection beyond the gym. That experience opened my eyes to a gap in local disability support: people needed services that felt personal, flexible, and focused on the whole person, not just a plan. This was the spark that started AB CARE and is now Human First, a small independent business built on relationships and real support.
As demand grew, so did our vision. I began building a team of like-minded support workers who shared the same passion for helping people live independently and confidently. Together, we realised this was bigger than one person or one business, it was about putting humans first.